How we got here
How Elevated IT started and who we look after
Elevated IT started in 2021 because small businesses around the Hunter were paying city prices for IT support that never turned up. So we built a team close enough to drive to your site and organised enough to run your whole environment.
Today we look after businesses from 2 to 250 staff across Lake Macquarie, Newcastle, the Central Coast and Maitland. Most are on a managed agreement, and we know most of them by first name.
100+
businesses supported
Local
team, no offshore ticket queue
5
years serving the region
What we believe
How we work with every client
01
Look before we quote
We look at what you run, and what it costs you when it breaks, before we recommend anything.
02
Fix causes, not symptoms
If the same fault comes back twice, we stop clearing it and find out why it keeps happening.
03
Plain English, always
We tell you what happened and what it means for the business, in words you don’t need to look up.
The people you’ll deal with
The same faces, every time, from a small local team you’ll get to know.
Jon-Paul Morningstar
Director - Clients & Operations
Travis Leef
Director - Technical Lead
CW
Chris Wilcher
IT Support Technician
RB
Rhylee Brewer
IT Support Technician
Areas we cover from Morisset
Onsite where it matters, remote where it’s faster. Either way you’re dealing with the same team.