Fastest
Start a remote session
We’re on your screen in minutes. Best when you’re at the machine and it’s one computer misbehaving.
Open Quick Support →
Urgent
Call the team
Server down, can’t trade, or a suspected security incident? Don’t type, ring. A technician takes the call.
1800 620 449 →
Not urgent
Log a ticket
One machine playing up, a new starter next week, a software request. We’ll confirm receipt and a timeframe.
Go to the form ↓
Which one?
When in doubt, call.
A rough guide. Nobody has ever been in trouble for ringing about something small.
Call us now
The whole office is down or can’t trade
You suspect a security breach or scam email was clicked
Data looks missing, encrypted or wrong
Phones or internet are out at a site
A ticket is fine
One computer or printer misbehaving
New starter or departure to set up
Software install, licence or access request
Something slow but workable
Log a ticket.
Tell us what’s happening and who it’s affecting. You’ll get a confirmation straight away and a response inside our business hours.