Local IT for Lake Macquarie, Newcastle, the Central Coast & the Hunter
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Local IT for Lake Macquarie, Newcastle, the Central Coast & the Hunter
Keep it running
Networking Services
Cabling, Wi-Fi and switching planned as one job. We survey first and document after, so the network becomes something you stop thinking about and stop rebooting.
Keep it running
Networking Services
Cabling, Wi-Fi and switching planned as one job. We survey first and document after, so the network becomes something you stop thinking about and stop rebooting.
Keep it running
Networking Services
Cabling, Wi-Fi and switching planned as one job. We survey first and document after, so the network becomes something you stop thinking about and stop rebooting.
The problem
How most business networks grow without a plan
It usually starts with one modem from the ISP, then a switch when the desks doubled, then a cheap access point aimed at the far end of the shed. Each piece made sense on the day. Together they make a network that has never been drawn.
So the symptoms get worked around. The corner where video calls drop, the till sharing Wi-Fi with the visitors, the reboot that buys another fortnight. We’d rather measure the building, draw what’s there, and fix the cause the first time.
The problem
How most business networks grow without a plan
It usually starts with one modem from the ISP, then a switch when the desks doubled, then a cheap access point aimed at the far end of the shed. Each piece made sense on the day. Together they make a network that has never been drawn.
So the symptoms get worked around. The corner where video calls drop, the till sharing Wi-Fi with the visitors, the reboot that buys another fortnight. We’d rather measure the building, draw what’s there, and fix the cause the first time.
The problem
How most business networks grow without a plan
It usually starts with one modem from the ISP, then a switch when the desks doubled, then a cheap access point aimed at the far end of the shed. Each piece made sense on the day. Together they make a network that has never been drawn.
So the symptoms get worked around. The corner where video calls drop, the till sharing Wi-Fi with the visitors, the reboot that buys another fortnight. We’d rather measure the building, draw what’s there, and fix the cause the first time.
What’s included
What a network job can include
Most sites don’t need all of it. The survey shows which parts you do.
Wireless site survey
Signal measured on your floor
Access point placement
Coverage first, cable runs second
Structured cabling
Labelled both ends, tested before handover
VLAN segmentation
Cameras and EFTPOS off staff Wi-Fi
Guest Wi-Fi
Visitors can’t reach your file server
Firewall configuration
Every rule written down
Switch and firmware upkeep
Configs backed up before anything changes
Remote access and VPN
Staff work remotely without opening your server to the internet
Internet failover
Tested by unplugging the main link
Link and access point monitoring
We see dropouts before you ring
What’s included
What a network job can include
Most sites don’t need all of it. The survey shows which parts you do.
Wireless site survey
Signal measured on your floor
Access point placement
Coverage first, cable runs second
Structured cabling
Labelled both ends, tested before handover
VLAN segmentation
Cameras and EFTPOS off staff Wi-Fi
Guest Wi-Fi
Visitors can’t reach your file server
Firewall configuration
Every rule written down
Switch and firmware upkeep
Configs backed up before anything changes
Remote access and VPN
Staff work remotely without opening your server to the internet
Internet failover
Tested by unplugging the main link
Link and access point monitoring
We see dropouts before you ring
What’s included
What a network job can include
Most sites don’t need all of it. The survey shows which parts you do.
Wireless site survey
Signal measured on your floor
Access point placement
Coverage first, cable runs second
Structured cabling
Labelled both ends, tested before handover
VLAN segmentation
Cameras and EFTPOS off staff Wi-Fi
Guest Wi-Fi
Visitors can’t reach your file server
Firewall configuration
Every rule written down
Switch and firmware upkeep
Configs backed up before anything changes
Remote access and VPN
Staff work remotely without opening your server to the internet
Internet failover
Tested by unplugging the main link
Link and access point monitoring
We see dropouts before you ring
How an install runs
From site survey to switch-on
The disruptive part is the cutover, and you’ll know its date well before we book it.
01
Walk and measure
We survey with an access point on a pole and the same laptops your staff use, and take real readings on site. Brick walls, steel racking and the mezzanine all get measured. So does the cabinet nobody has opened since the last tenant.
02
Draw, then quote
You get two drawings, one of the network as it stands and one of the network we’re proposing, with hardware and labour quoted as separate lines. Anything that needs a registered cabler sits on the quote under its own heading, so you can see what that work costs.
03
Install day
Switches and access points arrive already configured. The on-site work is mounting, cabling and cutover, timed for your quietest window. The old kit stays connected until the new network has carried real traffic, so a bad afternoon has somewhere to retreat to.
04
Handover and watch
Before we leave, someone walks the floor on a video call, which is what your staff will do every day. You get the diagram, the admin passwords and the config backups. Monitoring stays on the links so dropouts reach us first.
How an install runs
From site survey to switch-on
The disruptive part is the cutover, and you’ll know its date well before we book it.
01
Walk and measure
We survey with an access point on a pole and the same laptops your staff use, and take real readings on site. Brick walls, steel racking and the mezzanine all get measured. So does the cabinet nobody has opened since the last tenant.
02
Draw, then quote
You get two drawings, one of the network as it stands and one of the network we’re proposing, with hardware and labour quoted as separate lines. Anything that needs a registered cabler sits on the quote under its own heading, so you can see what that work costs.
03
Install day
Switches and access points arrive already configured. The on-site work is mounting, cabling and cutover, timed for your quietest window. The old kit stays connected until the new network has carried real traffic, so a bad afternoon has somewhere to retreat to.
04
Handover and watch
Before we leave, someone walks the floor on a video call, which is what your staff will do every day. You get the diagram, the admin passwords and the config backups. Monitoring stays on the links so dropouts reach us first.
How an install runs
From site survey to switch-on
The disruptive part is the cutover, and you’ll know its date well before we book it.
01
Walk and measure
We survey with an access point on a pole and the same laptops your staff use, and take real readings on site. Brick walls, steel racking and the mezzanine all get measured. So does the cabinet nobody has opened since the last tenant.
02
Draw, then quote
You get two drawings, one of the network as it stands and one of the network we’re proposing, with hardware and labour quoted as separate lines. Anything that needs a registered cabler sits on the quote under its own heading, so you can see what that work costs.
03
Install day
Switches and access points arrive already configured. The on-site work is mounting, cabling and cutover, timed for your quietest window. The old kit stays connected until the new network has carried real traffic, so a bad afternoon has somewhere to retreat to.
04
Handover and watch
Before we leave, someone walks the floor on a video call, which is what your staff will do every day. You get the diagram, the admin passwords and the config backups. Monitoring stays on the links so dropouts reach us first.
Often paired with
Business Phone Systems
Handsets run on this network. Calls break up when the switches don’t give voice traffic priority.
Learn more →
Cyber Security
Segmentation gives you the internal walls; security decides what’s allowed to cross them and who’s watching.
Learn more →
Managed IT
Somebody has to patch the firewall and watch the links after the install is finished.
Learn more →
Often paired with
Business Phone Systems
Handsets run on this network. Calls break up when the switches don’t give voice traffic priority.
Learn more →
Cyber Security
Segmentation gives you the internal walls; security decides what’s allowed to cross them and who’s watching.
Learn more →
Managed IT
Somebody has to patch the firewall and watch the links after the install is finished.
Learn more →
Often paired with
Business Phone Systems
Handsets run on this network. Calls break up when the switches don’t give voice traffic priority.
Learn more →
Cyber Security
Segmentation gives you the internal walls; security decides what’s allowed to cross them and who’s watching.
Learn more →
Managed IT
Somebody has to patch the firewall and watch the links after the install is finished.
Learn more →
What does it cost to fix our Wi-Fi?
Not something we can answer until we’ve walked the building. Brick, steel racking and a mezzanine move the number far more than floor area does. We survey first, measure the coverage you have now, then quote hardware and labour as separate lines so you can see what’s structural and what’s optional.
Can’t we just buy a mesh kit from the big green shed?
Sometimes, honestly. A small open office with a handful of laptops is exactly what consumer mesh is built for, and we’ll say so. It comes apart with concrete, steel racking, forty devices, or someone staying on a call while they walk. Mesh units also talk to each other over the air, while cabled access points each have their own cable back to the switch. That’s most of the difference.
If we stop using you, are we stuck with gear we can’t manage?
No. The hardware is yours from the day it’s invoiced, and so are the admin passwords and the network diagram. Ask and we hand them over. Where a vendor charges an ongoing licence for cloud management, we tell you before you buy. We’d like you to stay because the network works.
When the internet drops out, is that you or the ISP?
Monitoring usually tells us before anyone rings. If the fault is inside the building, such as a switch, an access point or a config that drifted, we fix it. If it’s the carrier, we log it, chase it and pass on what they’ve said, though we can’t make an NBN truck come sooner. Either way, you’ll know which of the two it is.
What don’t you cover?
Trenching between buildings and fibre through a slab go to a registered cabler, and that work sits on the quote as its own line. Anything past the carrier’s boundary point is theirs. And we can’t make a slow line-of-business application quick by touching the network; if that’s the real cause, we’ll show you the numbers and say so.
What does it cost to fix our Wi-Fi?
Not something we can answer until we’ve walked the building. Brick, steel racking and a mezzanine move the number far more than floor area does. We survey first, measure the coverage you have now, then quote hardware and labour as separate lines so you can see what’s structural and what’s optional.
Can’t we just buy a mesh kit from the big green shed?
Sometimes, honestly. A small open office with a handful of laptops is exactly what consumer mesh is built for, and we’ll say so. It comes apart with concrete, steel racking, forty devices, or someone staying on a call while they walk. Mesh units also talk to each other over the air, while cabled access points each have their own cable back to the switch. That’s most of the difference.
If we stop using you, are we stuck with gear we can’t manage?
No. The hardware is yours from the day it’s invoiced, and so are the admin passwords and the network diagram. Ask and we hand them over. Where a vendor charges an ongoing licence for cloud management, we tell you before you buy. We’d like you to stay because the network works.
When the internet drops out, is that you or the ISP?
Monitoring usually tells us before anyone rings. If the fault is inside the building, such as a switch, an access point or a config that drifted, we fix it. If it’s the carrier, we log it, chase it and pass on what they’ve said, though we can’t make an NBN truck come sooner. Either way, you’ll know which of the two it is.
What don’t you cover?
Trenching between buildings and fibre through a slab go to a registered cabler, and that work sits on the quote as its own line. Anything past the carrier’s boundary point is theirs. And we can’t make a slow line-of-business application quick by touching the network; if that’s the real cause, we’ll show you the numbers and say so.
What does it cost to fix our Wi-Fi?
Not something we can answer until we’ve walked the building. Brick, steel racking and a mezzanine move the number far more than floor area does. We survey first, measure the coverage you have now, then quote hardware and labour as separate lines so you can see what’s structural and what’s optional.
Can’t we just buy a mesh kit from the big green shed?
Sometimes, honestly. A small open office with a handful of laptops is exactly what consumer mesh is built for, and we’ll say so. It comes apart with concrete, steel racking, forty devices, or someone staying on a call while they walk. Mesh units also talk to each other over the air, while cabled access points each have their own cable back to the switch. That’s most of the difference.
If we stop using you, are we stuck with gear we can’t manage?
No. The hardware is yours from the day it’s invoiced, and so are the admin passwords and the network diagram. Ask and we hand them over. Where a vendor charges an ongoing licence for cloud management, we tell you before you buy. We’d like you to stay because the network works.
When the internet drops out, is that you or the ISP?
Monitoring usually tells us before anyone rings. If the fault is inside the building, such as a switch, an access point or a config that drifted, we fix it. If it’s the carrier, we log it, chase it and pass on what they’ve said, though we can’t make an NBN truck come sooner. Either way, you’ll know which of the two it is.
What don’t you cover?
Trenching between buildings and fibre through a slab go to a registered cabler, and that work sits on the quote as its own line. Anything past the carrier’s boundary point is theirs. And we can’t make a slow line-of-business application quick by touching the network; if that’s the real cause, we’ll show you the numbers and say so.
Get a quote for your network
Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.
Get a quote for your network
Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.
Get a quote for your network
Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.