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Local IT for Lake Macquarie, Newcastle, the Central Coast & the Hunter
Build what’s next
IT Consulting
Advice that ends in a plan you can hold vendors to. It says what to replace, when it’s due and roughly what it’ll cost, and it’s priced on its own, so the advice doesn’t depend on what we sell.
Build what’s next
IT Consulting
Advice that ends in a plan you can hold vendors to. It says what to replace, when it’s due and roughly what it’ll cost, and it’s priced on its own, so the advice doesn’t depend on what we sell.
Build what’s next
IT Consulting
Advice that ends in a plan you can hold vendors to. It says what to replace, when it’s due and roughly what it’ll cost, and it’s priced on its own, so the advice doesn’t depend on what we sell.
The problem
Why IT decisions usually wait until something breaks
The server gets replaced when it dies, the line-of-business software gets chosen because someone’s mate recommended it, and the licence count creeps up every year without anyone checking. None of those are bad calls on their own. Together they become an environment that was never designed.
Consulting is the unglamorous work of writing it all down first. What you’re running, what it costs, what’s genuinely at risk. Then we decide the order. Some of it you’ll do this quarter. Some of it can wait three years. Some of it shouldn’t be touched at all.
The problem
Why IT decisions usually wait until something breaks
The server gets replaced when it dies, the line-of-business software gets chosen because someone’s mate recommended it, and the licence count creeps up every year without anyone checking. None of those are bad calls on their own. Together they become an environment that was never designed.
Consulting is the unglamorous work of writing it all down first. What you’re running, what it costs, what’s genuinely at risk. Then we decide the order. Some of it you’ll do this quarter. Some of it can wait three years. Some of it shouldn’t be touched at all.
The problem
Why IT decisions usually wait until something breaks
The server gets replaced when it dies, the line-of-business software gets chosen because someone’s mate recommended it, and the licence count creeps up every year without anyone checking. None of those are bad calls on their own. Together they become an environment that was never designed.
Consulting is the unglamorous work of writing it all down first. What you’re running, what it costs, what’s genuinely at risk. Then we decide the order. Some of it you’ll do this quarter. Some of it can wait three years. Some of it shouldn’t be touched at all.
What’s included
What the written roadmap covers
Everything on this list is written down and handed over, with the reasoning behind each call.
Current-state audit
What you have, written down
Licence and contract register
Including what quietly auto-renews
Business software review
Where the real bottleneck sits
Hardware replacement schedule
Ordered by age and risk
Three-year budget forecast
Capital and monthly, split out
Risk register
Plain English, worst first
Vendor quote review
Second opinion before you sign
Requirements specification
Makes competing quotes comparable
Order of work
Dependencies first, quick wins after
Summary page
Fix now, budget later, leave alone
What’s included
What the written roadmap covers
Everything on this list is written down and handed over, with the reasoning behind each call.
Current-state audit
What you have, written down
Licence and contract register
Including what quietly auto-renews
Business software review
Where the real bottleneck sits
Hardware replacement schedule
Ordered by age and risk
Three-year budget forecast
Capital and monthly, split out
Risk register
Plain English, worst first
Vendor quote review
Second opinion before you sign
Requirements specification
Makes competing quotes comparable
Order of work
Dependencies first, quick wins after
Summary page
Fix now, budget later, leave alone
What’s included
What the written roadmap covers
Everything on this list is written down and handed over, with the reasoning behind each call.
Current-state audit
What you have, written down
Licence and contract register
Including what quietly auto-renews
Business software review
Where the real bottleneck sits
Hardware replacement schedule
Ordered by age and risk
Three-year budget forecast
Capital and monthly, split out
Risk register
Plain English, worst first
Vendor quote review
Second opinion before you sign
Requirements specification
Makes competing quotes comparable
Order of work
Dependencies first, quick wins after
Summary page
Fix now, budget later, leave alone
How an engagement runs
How we scope and write the roadmap
Most engagements take two to four weeks. We do most of the work; you’ll need a few hours for interviews and the handover.
01
Scope first
We agree what’s in and out before quoting. That means which sites, which systems and which decisions you’re facing. The fee is fixed against that scope in writing, so if the environment turns out messier than expected, that’s our problem, not a variation.
02
Look at everything
A day or so on site, plus remote access to the rest. We read the contracts and invoices, open the comms cabinet, and talk to whoever runs things day to day. That’s usually someone other than the person who booked us.
03
Draft the roadmap
The audit becomes the roadmap: each recommendation with its cost, its reasoning and the assumption it rests on, sorted into fix now, budget later, leave alone. Anything that surprised us gets checked again before it goes down in writing.
04
Argue, then hand over
We present it in person and expect pushback. The order usually changes once you tell us what we couldn’t see from the outside. Then the document is yours to keep, whoever ends up quoting on the work.
How an engagement runs
How we scope and write the roadmap
Most engagements take two to four weeks. We do most of the work; you’ll need a few hours for interviews and the handover.
01
Scope first
We agree what’s in and out before quoting. That means which sites, which systems and which decisions you’re facing. The fee is fixed against that scope in writing, so if the environment turns out messier than expected, that’s our problem, not a variation.
02
Look at everything
A day or so on site, plus remote access to the rest. We read the contracts and invoices, open the comms cabinet, and talk to whoever runs things day to day. That’s usually someone other than the person who booked us.
03
Draft the roadmap
The audit becomes the roadmap: each recommendation with its cost, its reasoning and the assumption it rests on, sorted into fix now, budget later, leave alone. Anything that surprised us gets checked again before it goes down in writing.
04
Argue, then hand over
We present it in person and expect pushback. The order usually changes once you tell us what we couldn’t see from the outside. Then the document is yours to keep, whoever ends up quoting on the work.
How an engagement runs
How we scope and write the roadmap
Most engagements take two to four weeks. We do most of the work; you’ll need a few hours for interviews and the handover.
01
Scope first
We agree what’s in and out before quoting. That means which sites, which systems and which decisions you’re facing. The fee is fixed against that scope in writing, so if the environment turns out messier than expected, that’s our problem, not a variation.
02
Look at everything
A day or so on site, plus remote access to the rest. We read the contracts and invoices, open the comms cabinet, and talk to whoever runs things day to day. That’s usually someone other than the person who booked us.
03
Draft the roadmap
The audit becomes the roadmap: each recommendation with its cost, its reasoning and the assumption it rests on, sorted into fix now, budget later, leave alone. Anything that surprised us gets checked again before it goes down in writing.
04
Argue, then hand over
We present it in person and expect pushback. The order usually changes once you tell us what we couldn’t see from the outside. Then the document is yours to keep, whoever ends up quoting on the work.
Often paired with
Managed IT
Once the roadmap exists, someone has to run it week to week. That’s what a Managed IT agreement covers.
Learn more →
Hardware Procurement
Turns the replacement schedule into real orders, each machine specified against the roadmap.
Learn more →
Cloud Services
Most roadmaps end in a decision about what moves to cloud and what should stay where it is.
Learn more →
Often paired with
Managed IT
Once the roadmap exists, someone has to run it week to week. That’s what a Managed IT agreement covers.
Learn more →
Hardware Procurement
Turns the replacement schedule into real orders, each machine specified against the roadmap.
Learn more →
Cloud Services
Most roadmaps end in a decision about what moves to cloud and what should stay where it is.
Learn more →
Often paired with
Managed IT
Once the roadmap exists, someone has to run it week to week. That’s what a Managed IT agreement covers.
Learn more →
Hardware Procurement
Turns the replacement schedule into real orders, each machine specified against the roadmap.
Learn more →
Cloud Services
Most roadmaps end in a decision about what moves to cloud and what should stay where it is.
Learn more →
What does consulting cost?
Consulting is quoted as a fixed fee against a defined scope, so you know the number before we start. The size of the environment is what moves it: how many sites, servers and staff you have, and how much already exists in writing.
Do we have to use you for the work you recommend?
No, and the roadmap is written so you don’t have to. It has enough detail that your existing provider, an internal person or a competitor could pick it up and quote against it. We’d like the implementation work and we’ll quote for it separately. Advice only we can act on isn’t advice.
Our supplier offers a free IT review. Why pay for one?
A free review is scoped by what the supplier sells. It will find work, and the work will be theirs. We sell things too, which is exactly why the review is priced on its own. Paid advice can end with “leave it alone” or “keep that server another two years”.
What if the plan doesn’t survive the first year?
Some of it won’t. A roadmap rests on assumptions about headcount, revenue and what vendors do next, so we write those assumptions beside each recommendation. When one breaks, you can see which recommendations it touches and trust the rest. When a recommendation stops making sense we say so in writing. Revisit it annually, or sooner if the business plan shifts.
What don’t you cover?
Day-to-day support isn’t part of a consulting engagement. That’s a separate arrangement, and we won’t quietly bill advice as helpdesk. We don’t write compliance certifications, give legal or financial advice, or build custom software. And we won’t recommend a product that nobody local could support if we weren’t the ones running it.
What does consulting cost?
Consulting is quoted as a fixed fee against a defined scope, so you know the number before we start. The size of the environment is what moves it: how many sites, servers and staff you have, and how much already exists in writing.
Do we have to use you for the work you recommend?
No, and the roadmap is written so you don’t have to. It has enough detail that your existing provider, an internal person or a competitor could pick it up and quote against it. We’d like the implementation work and we’ll quote for it separately. Advice only we can act on isn’t advice.
Our supplier offers a free IT review. Why pay for one?
A free review is scoped by what the supplier sells. It will find work, and the work will be theirs. We sell things too, which is exactly why the review is priced on its own. Paid advice can end with “leave it alone” or “keep that server another two years”.
What if the plan doesn’t survive the first year?
Some of it won’t. A roadmap rests on assumptions about headcount, revenue and what vendors do next, so we write those assumptions beside each recommendation. When one breaks, you can see which recommendations it touches and trust the rest. When a recommendation stops making sense we say so in writing. Revisit it annually, or sooner if the business plan shifts.
What don’t you cover?
Day-to-day support isn’t part of a consulting engagement. That’s a separate arrangement, and we won’t quietly bill advice as helpdesk. We don’t write compliance certifications, give legal or financial advice, or build custom software. And we won’t recommend a product that nobody local could support if we weren’t the ones running it.
What does consulting cost?
Consulting is quoted as a fixed fee against a defined scope, so you know the number before we start. The size of the environment is what moves it: how many sites, servers and staff you have, and how much already exists in writing.
Do we have to use you for the work you recommend?
No, and the roadmap is written so you don’t have to. It has enough detail that your existing provider, an internal person or a competitor could pick it up and quote against it. We’d like the implementation work and we’ll quote for it separately. Advice only we can act on isn’t advice.
Our supplier offers a free IT review. Why pay for one?
A free review is scoped by what the supplier sells. It will find work, and the work will be theirs. We sell things too, which is exactly why the review is priced on its own. Paid advice can end with “leave it alone” or “keep that server another two years”.
What if the plan doesn’t survive the first year?
Some of it won’t. A roadmap rests on assumptions about headcount, revenue and what vendors do next, so we write those assumptions beside each recommendation. When one breaks, you can see which recommendations it touches and trust the rest. When a recommendation stops making sense we say so in writing. Revisit it annually, or sooner if the business plan shifts.
What don’t you cover?
Day-to-day support isn’t part of a consulting engagement. That’s a separate arrangement, and we won’t quietly bill advice as helpdesk. We don’t write compliance certifications, give legal or financial advice, or build custom software. And we won’t recommend a product that nobody local could support if we weren’t the ones running it.
Get a quote for IT consulting
Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.
Get a quote for IT consulting
Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.
Get a quote for IT consulting
Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.