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Local IT for Lake Macquarie, Newcastle, the Central Coast & the Hunter

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Cyber Security

Keep it safe

Cyber Security

The handful of controls that stop most real attacks, sized for a small business. We switch them on, watch them, and explain in plain English when something needs your attention.

/

/

Cyber Security

Keep it safe

Cyber Security

The handful of controls that stop most real attacks, sized for a small business. We switch them on, watch them, and explain in plain English when something needs your attention.

/

/

Cyber Security

Keep it safe

Cyber Security

The handful of controls that stop most real attacks, sized for a small business. We switch them on, watch them, and explain in plain English when something needs your attention.

The problem

How most small business breaches start

Most businesses this size aren’t picked on purpose. Logins get harvested in bulk through fake sign-in pages and passwords reused from other sites, and the list gets worked through later. A mailbox without MFA is the easy way in. What follows looks like your bookkeeper signing in.

Which is why antivirus on its own keeps missing it. Nothing breaks, nothing pops up, and the first sign is usually a supplier ringing about an invoice with the wrong bank details on it. By then it’s a payment to chase and a notification obligation to work out.

Person working across a laptop and a second monitor at an office desk

The problem

How most small business breaches start

Most businesses this size aren’t picked on purpose. Logins get harvested in bulk through fake sign-in pages and passwords reused from other sites, and the list gets worked through later. A mailbox without MFA is the easy way in. What follows looks like your bookkeeper signing in.

Which is why antivirus on its own keeps missing it. Nothing breaks, nothing pops up, and the first sign is usually a supplier ringing about an invoice with the wrong bank details on it. By then it’s a payment to chase and a notification obligation to work out.

Person working across a laptop and a second monitor at an office desk

The problem

How most small business breaches start

Most businesses this size aren’t picked on purpose. Logins get harvested in bulk through fake sign-in pages and passwords reused from other sites, and the list gets worked through later. A mailbox without MFA is the easy way in. What follows looks like your bookkeeper signing in.

Which is why antivirus on its own keeps missing it. Nothing breaks, nothing pops up, and the first sign is usually a supplier ringing about an invoice with the wrong bank details on it. By then it’s a payment to chase and a notification obligation to work out.

Person working across a laptop and a second monitor at an office desk

What’s included

Layered protection, in case one layer fails

Built for a small team, without an enterprise console someone has to watch all day.

Multi-factor authentication

Required on every account

Managed endpoint protection

Alerts go straight to our team

Email threat filtering

We chase the false positives

Phishing simulations

Staff aren’t named in reports

Staff security training

Short sessions through the year

Password manager rollout

Includes getting the sticky notes gone

Admin rights separation

You keep a separate admin login for emergencies

Leaver access removal

Same day you tell us

Exposed credential alerts

We monitor the breach dumps

Essential Eight baseline

Scored honestly, not a certification

What’s included

Layered protection, in case one layer fails

Built for a small team, without an enterprise console someone has to watch all day.

Multi-factor authentication

Required on every account

Managed endpoint protection

Alerts go straight to our team

Email threat filtering

We chase the false positives

Phishing simulations

Staff aren’t named in reports

Staff security training

Short sessions through the year

Password manager rollout

Includes getting the sticky notes gone

Admin rights separation

You keep a separate admin login for emergencies

Leaver access removal

Same day you tell us

Exposed credential alerts

We monitor the breach dumps

Essential Eight baseline

Scored honestly, not a certification

What’s included

Layered protection, in case one layer fails

Built for a small team, without an enterprise console someone has to watch all day.

Multi-factor authentication

Required on every account

Managed endpoint protection

Alerts go straight to our team

Email threat filtering

We chase the false positives

Phishing simulations

Staff aren’t named in reports

Staff security training

Short sessions through the year

Password manager rollout

Includes getting the sticky notes gone

Admin rights separation

You keep a separate admin login for emergencies

Leaver access removal

Same day you tell us

Exposed credential alerts

We monitor the breach dumps

Essential Eight baseline

Scored honestly, not a certification

How it starts

What happens in the first month

Order matters. The quiet fixes go in before anything staff will feel.

01

Look, don’t touch

Before we change anything, we check who holds admin rights, which accounts lack MFA, what breach dumps already hold, and which former staff can still sign in. There is nearly always one. You get the findings scored against the Essential Eight, in plain English.

02

Quiet wins first

MFA enforced, leaver accounts closed, admin rights separated from daily logins. These remove most of the real risk and staff barely notice any of it. We do them before anything that asks people to change how they work.

03

The friction week

Password manager rollout and the first training session. This is the part people feel, so it comes with warning, a floor walk and someone to ring. Expect some muttering. It passes faster when we’re upfront that things are changing.

04

Then the watching

Monitoring settles into the background. Endpoint alerts come to us, credential alerts arrive as they surface, and phishing simulations run at random intervals. We re-run the Essential Eight score quarterly, because it slips as new starters arrive and exceptions get left in place.

How it starts

What happens in the first month

Order matters. The quiet fixes go in before anything staff will feel.

01

Look, don’t touch

Before we change anything, we check who holds admin rights, which accounts lack MFA, what breach dumps already hold, and which former staff can still sign in. There is nearly always one. You get the findings scored against the Essential Eight, in plain English.

02

Quiet wins first

MFA enforced, leaver accounts closed, admin rights separated from daily logins. These remove most of the real risk and staff barely notice any of it. We do them before anything that asks people to change how they work.

03

The friction week

Password manager rollout and the first training session. This is the part people feel, so it comes with warning, a floor walk and someone to ring. Expect some muttering. It passes faster when we’re upfront that things are changing.

04

Then the watching

Monitoring settles into the background. Endpoint alerts come to us, credential alerts arrive as they surface, and phishing simulations run at random intervals. We re-run the Essential Eight score quarterly, because it slips as new starters arrive and exceptions get left in place.

How it starts

What happens in the first month

Order matters. The quiet fixes go in before anything staff will feel.

01

Look, don’t touch

Before we change anything, we check who holds admin rights, which accounts lack MFA, what breach dumps already hold, and which former staff can still sign in. There is nearly always one. You get the findings scored against the Essential Eight, in plain English.

02

Quiet wins first

MFA enforced, leaver accounts closed, admin rights separated from daily logins. These remove most of the real risk and staff barely notice any of it. We do them before anything that asks people to change how they work.

03

The friction week

Password manager rollout and the first training session. This is the part people feel, so it comes with warning, a floor walk and someone to ring. Expect some muttering. It passes faster when we’re upfront that things are changing.

04

Then the watching

Monitoring settles into the background. Endpoint alerts come to us, credential alerts arrive as they surface, and phishing simulations run at random intervals. We re-run the Essential Eight score quarterly, because it slips as new starters arrive and exceptions get left in place.

Cyber Security questions

What owners ask in a first meeting

1800 620 449

What does it cost?

It depends on headcount and on what you already own. A fair amount of this is licensing you may be paying for and not using. Microsoft 365 Business Premium, for one, covers several of these controls out of the box. Email and account security comes through Cloud Protect, from $20 per user a month, and we show the workings before you sign anything.

Will this make everything harder for my staff?

A bit, at first. MFA adds a tap, the password manager takes a week of muttering, and a few people lose local admin rights. After that it settles, and most days staff don’t notice it. Where a control gets in the way of the work, we change the control. If the safe way isn’t the easy way, people route around it.

What happens if we get breached anyway?

Something will get through eventually. Nobody can honestly promise otherwise. We contain it, work out what was reached, reset credentials and get you working again, then write up what happened in plain English. We aren’t an insurer, so recovery time is billed. If the Notifiable Data Breaches scheme applies, the report is yours to make, and we help you make it.

What don’t you cover?

We are not auditors, insurers or lawyers. Formal certification work, such as ISO 27001, IRAP or anything a tender wants signed off, sits outside what we do. So does penetration testing, though we can bring in someone who does it. Custom line-of-business software stays the vendor’s to fix. We will raise it with them, but we can’t patch code we don’t own.

Do we have to move our IT support to you as well?

Not necessarily. Our security work sits on Essentials, which keeps each computer monitored, patched and protected, and you can add Cloud Protect for email and accounts. Any support you need from us is then billed by the hour, so your day-to-day IT can stay where it is. We need enough access to do the job properly. A 3-month minimum, then month to month, and no lock-in on the initial security review. If someone else manages the network, we will tell you plainly what we need from them.

Cyber Security questions

What owners ask in a first meeting

1800 620 449

What does it cost?

It depends on headcount and on what you already own. A fair amount of this is licensing you may be paying for and not using. Microsoft 365 Business Premium, for one, covers several of these controls out of the box. Email and account security comes through Cloud Protect, from $20 per user a month, and we show the workings before you sign anything.

Will this make everything harder for my staff?

A bit, at first. MFA adds a tap, the password manager takes a week of muttering, and a few people lose local admin rights. After that it settles, and most days staff don’t notice it. Where a control gets in the way of the work, we change the control. If the safe way isn’t the easy way, people route around it.

What happens if we get breached anyway?

Something will get through eventually. Nobody can honestly promise otherwise. We contain it, work out what was reached, reset credentials and get you working again, then write up what happened in plain English. We aren’t an insurer, so recovery time is billed. If the Notifiable Data Breaches scheme applies, the report is yours to make, and we help you make it.

What don’t you cover?

We are not auditors, insurers or lawyers. Formal certification work, such as ISO 27001, IRAP or anything a tender wants signed off, sits outside what we do. So does penetration testing, though we can bring in someone who does it. Custom line-of-business software stays the vendor’s to fix. We will raise it with them, but we can’t patch code we don’t own.

Do we have to move our IT support to you as well?

Not necessarily. Our security work sits on Essentials, which keeps each computer monitored, patched and protected, and you can add Cloud Protect for email and accounts. Any support you need from us is then billed by the hour, so your day-to-day IT can stay where it is. We need enough access to do the job properly. A 3-month minimum, then month to month, and no lock-in on the initial security review. If someone else manages the network, we will tell you plainly what we need from them.

Cyber Security questions

What owners ask in a first meeting

1800 620 449

What does it cost?

It depends on headcount and on what you already own. A fair amount of this is licensing you may be paying for and not using. Microsoft 365 Business Premium, for one, covers several of these controls out of the box. Email and account security comes through Cloud Protect, from $20 per user a month, and we show the workings before you sign anything.

Will this make everything harder for my staff?

A bit, at first. MFA adds a tap, the password manager takes a week of muttering, and a few people lose local admin rights. After that it settles, and most days staff don’t notice it. Where a control gets in the way of the work, we change the control. If the safe way isn’t the easy way, people route around it.

What happens if we get breached anyway?

Something will get through eventually. Nobody can honestly promise otherwise. We contain it, work out what was reached, reset credentials and get you working again, then write up what happened in plain English. We aren’t an insurer, so recovery time is billed. If the Notifiable Data Breaches scheme applies, the report is yours to make, and we help you make it.

What don’t you cover?

We are not auditors, insurers or lawyers. Formal certification work, such as ISO 27001, IRAP or anything a tender wants signed off, sits outside what we do. So does penetration testing, though we can bring in someone who does it. Custom line-of-business software stays the vendor’s to fix. We will raise it with them, but we can’t patch code we don’t own.

Do we have to move our IT support to you as well?

Not necessarily. Our security work sits on Essentials, which keeps each computer monitored, patched and protected, and you can add Cloud Protect for email and accounts. Any support you need from us is then billed by the hour, so your day-to-day IT can stay where it is. We need enough access to do the job properly. A 3-month minimum, then month to month, and no lock-in on the initial security review. If someone else manages the network, we will tell you plainly what we need from them.

Get a quote for cyber security

Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.

Get a quote for cyber security

Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.

Get a quote for cyber security

Thirty minutes, onsite or remote. You keep the written summary whether or not you go ahead.