01 · Keep it running
The day-to-day, off your desk.
Support your staff can call direct, and the monitoring underneath it that stops most problems reaching them at all.
02 · Keep it safe
The work that decides whether a bad Tuesday is survivable.
Insurers and clients are both asking harder questions now. These two make the answers honest ones.
03 · Build what’s next
Costed before you commit to it.
New site, new system, more people. We quote these projects separately, so you can approve each one on its own merits.
How it’s bought
Ad-hoc or managed support
Basic email and not much else? Ad-hoc support usually works out cheaper. Past about five staff, a monthly plan usually costs less.
Ad-hoc, pay as you go
You call when something breaks and we bill the time. There’s no monthly commitment or minimum. It suits very small teams with simple setups who can live with the occasional wait.
Managed agreement
A fixed monthly cost per computer, plus a per-seat charge and Cloud Protect for each email account on the Complete plans. You get monitoring and patching, unlimited remote support in business hours, a strategy review twice a year, and onsite visits on Complete Onsite. Projects are quoted separately.